Frequently Asked Questions
Find answers to common questions about LLMSoftware's platform and solutions
General
LLMSoftware is an enterprise platform for building production-ready LLM applications. We help organizations deploy, monitor, and scale their AI apps with ease, transforming employee support experiences across departments.
LLMSoftware can reduce support costs by up to 60%, improve employee satisfaction and productivity, provide insights into common support issues, deploy across your enterprise in weeks, and seamlessly integrate with all your existing tools.
Every LLMSoftware plan includes 24/7 technical support, comprehensive documentation, implementation assistance, regular training sessions, and dedicated customer success management. Enterprise customers receive priority support with guaranteed response times.
LLMSoftware offers autonomous development with Code Bots, enterprise-grade infrastructure with 99.99% uptime, multi-agent orchestration, custom LLM fine-tuning, and complete source code access for code bot plugins. Our platform provides both pre-built solutions and the framework to build custom AI agents.
Code Bots & Development
Code Bots are autonomous AI agents that handle complete development workflows - from planning and coding to testing and deployment. They operate with their own development environment and can build applications using Python, FastAPI, React, and ML frameworks with full transparency and version control.
Code Bots primarily work with Python for backend development, FastAPI for APIs, React for frontend, and ML-related technologies like TensorFlow and PyTorch. They also support Docker for containerization, database integration, and cloud deployment workflows.
Unlike traditional AI coding assistants that provide suggestions, Code Bots operate independently with their own development workspace. They can set up complete project structures, write comprehensive test suites, handle deployment pipelines, and provide full source code that you can customize and extend.
Absolutely! Every solution comes with complete, editable source code, full documentation, and modular architecture. You can take our pre-built solutions and customize them for your specific business needs or use them as a foundation to build entirely new AI-powered systems.
Code Bots can build business automation tools (like financial intelligence assistants), API generators, multi-agent workflow orchestrators, testing automation, deployment pipelines, and custom enterprise applications across various domains including finance, HR, sales, and more.
AI Builder & Technology
AI Builder is our central orchestration platform powered by advanced LLMs including GPT-4, Claude-3, and Llama-2. It features RAG (Retrieval-Augmented Generation) technology that combines large language models with real-time access to your business data for contextually aware AI solutions.
RAG processes your business documents using state-of-the-art embedding models, stores them in vector databases for fast retrieval, and combines this context with LLM responses. This reduces hallucinations by 85%, provides access to live business data, and creates domain-specific expertise without expensive model retraining.
We support GPT-4, GPT-3.5 Turbo, Claude-3 (Opus, Sonnet, Haiku), Llama-2 70B, Mistral AI, Code Llama, PaLM 2, and Cohere Command. Our platform also supports custom model integration and fine-tuning for domain-specific requirements.
Yes! We offer custom LLM fine-tuning services for your industry and business processes. This provides 3x better accuracy for domain-specific tasks compared to general models, while maintaining enterprise security and compliance standards.
Infrastructure & Performance
Our enterprise-grade infrastructure is built on cutting-edge GPU clusters including NVIDIA H100s, A100s, and AMD MI300X accelerators. We have bare-metal deployments across 20+ global regions with 99.99% uptime SLA, sub-50ms latency, and the ability to process 10B+ requests per day.
Our infrastructure handles production workloads at enterprise scale with intelligent load balancing, auto-scaling, and dynamic resource allocation. We can process billions of requests per day with performance comparable to major cloud providers while maintaining cost efficiency.
Compute: NVIDIA H100 & A100 GPUs, AMD MI300X Accelerators, Intel Xeon & AMD EPYC CPUs, up to 1000+ GPU clusters. Storage: NVMe SSD Storage, distributed file systems, petabyte-scale capacity. Network: 100Gbps+ interconnects, global CDN integration. Security: End-to-end encryption, zero-trust architecture, SOC 2 Type II certified.
Data is stored in secure, SOC 2 compliant data centers with options for data residency to meet regional compliance requirements. We offer VPC isolation, encrypted storage, and can discuss specific storage requirements during implementation.
Industry Solutions
We provide specialized AI solutions for Finance (real-time analysis, predictive forecasting, risk management), Legal (contract analysis, compliance monitoring), Sales (lead scoring, pipeline automation), Marketing (campaign optimization, content generation), and HR (talent acquisition, employee analytics).
Finance AI provides real-time financial data analysis, predictive forecasting with up to 60% accuracy, AI-driven portfolio optimization, continuous risk monitoring, automated compliance reporting, and seamless integration with QuickBooks and other financial systems.
Our Conversational AI supports voice interactions with speech synthesis, SMS & messaging across platforms, chatbots with context awareness, phone system integration, and multi-language support with over 120 languages. It includes emotion recognition and sentiment analysis capabilities.
Yes, all solutions are highly customizable. We can adapt our AI agents to your specific industry terminology, workflows, compliance requirements, and business processes. Custom integrations with industry-specific tools and platforms are also available.
Integration & Implementation
LLMSoftware seamlessly connects with your existing tech stack through API-driven integrations. We support major enterprise platforms including CRM systems, ERP solutions, HRIS platforms, QuickBooks, HubSpot, ticketing systems, and knowledge bases with real-time data synchronization.
Implementation timeframes vary based on complexity, but typically range from 2-12 weeks. Simple Code Bot deployments can be completed in 2-3 weeks, while complex enterprise solutions with multiple integrations may take 8-12 weeks. Our team provides dedicated support throughout the process.
Yes, we provide comprehensive training for both administrators and end-users, implementation assistance, ongoing technical support, regular maintenance, and continuous updates. Advanced training options are available for teams seeking deeper platform expertise.
LLMSoftware manages regular updates and maintenance automatically to ensure security, performance, and access to latest AI advancements. Updates are typically scheduled during off-hours to minimize disruption, and we provide advance notice of any significant changes.
Security & Compliance
We implement enterprise-grade security with VPC isolation, end-to-end encryption for data at rest and in transit, role-based access controls, zero-trust architecture, regular security audits, and SOC 2 Type II certification. All data access includes audit trails and compliance reporting.
LLMSoftware is compliant with GDPR, CCPA, SOC 2 Type II, and can meet HIPAA requirements for healthcare applications. We also adhere to financial industry standards and can accommodate specific regulatory requirements during implementation.
Our AI models are trained using ethical practices with quality-controlled datasets. We implement strict data governance policies, provide transparency regarding model behaviors and limitations, and offer custom fine-tuning while maintaining security and compliance standards.
Your data remains secure and private with complete network isolation through VPC. We use retrieval-based access with controlled permissions, encrypted storage, and maintain audit trails. Data is processed according to your specified compliance requirements and regional data residency preferences.s
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